Telcan Fair Use Policy

Telcan Inc. reserves the right to restrict internet usage in the event that a customers’ internet usage is so excessive that it impacts the network capacity and our ability to provide service to other users.

Flat rate or unlimited use plans and services offered are subject to the customer using the service under an ordinary range of use and in a way that does not consume excessive network capacity and/or adversely affects Telcan’s ability to provide services to other users. By way of example and not limitation, the following are considered by Telcan Inc. to be outside of an ordinary range of use thereby consuming excessive network capacity:

  • Excessive continuous use of high bandwidth applications such as multi-media streaming, voice over Internet protocol or LBS (location-based services) or any other similar applications
  • Operation (i.e. hosting) of servers for services such as email, web, news, chat or other similar services
  • Resale, transfer or distribution of the unlimited use service for commercial purposes
  • Sharing the unlimited use service with an unauthorized party
  • Using the service to engage in an activity that constitutes a criminal offence
  • Engaging in or allowing any alteration, copying, reproduction of or tampering with electronic serial numbers or other identification, signalling or transmission functions or components of the device used with the service
  • Accessing or attempting to access any computer, software, Internet host or data belonging to any other person without that person’s authorization, or use any tools designed to support such access, such as packet analyzers to monitor network traffic.

Telcan Inc. may immediately suspend, restrict, alter or terminate all or part of any service provided to a customer or take other necessary protective measures, if it determines that a customer is violating this policy, as determined by Telcan Inc., acting reasonably.